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Frequently asked questions

In our FAQs we have collected and answered all questions that have landed on our desks more than ten times. If you still have something on your mind, you can also send us an email or call us.

Mail: service(at)

Phone: 030 700 906 710

Where can I find information on the current corona situation?

You can find all information on our special page Coronavirus: Questions & Answers.


May I take pictures and is it allowed to film in Britzer Garten?

Blossoming seas of flowers, architectural highlights, an idyllic lake landscape, and cute animals - the beauty and diversity of Britzer Garten invite you to take pictures. Give your creativity free rein - you can take as many photos and film as you like. Unless you use the footage for commercial purposes! For this you need a permit from Grün Berlin GmbH.

Please fill out the application for special use and send it by email to info(at)

Application download link

Here you will find the guidelines for photography and video recordings:

Download guidelines

Where can I borrow a wheelchair?

Please make your reservation several days in advance:
030/700 906 510
Pick-up location: Directly at the entrance of Sangerhauser Weg

Where can I borrow a handcart?

You can get a handcart behind the entrance of Mohriner Allee, directly at the snack bar "Mohriner Allee". Costs for a whole day: 5 Euro


Are children's bicycles, wheels, inliners, pedal scooters, etc. allowed?

The best way to explore the park is on foot, pedestrians have priority with us. You are welcome to use your inline skates, scooters, etc. on the paved paths. From April to September only on weekdays. On weekends and holidays the risk of accidents is too high. Children up to the age of 5 years may take their inline skates, bicycles, scooters and children's bicycles to the park at any time, including weekends from April to September.

Can I get married in Britzer Garten?

Whether a free wedding ceremony in the countryside or a festive banquet, our caterers will be happy to help:

Britzer Seeterrassen

Italo Bistro on Kalenderplatz


Can I book the Britzer Garten for an event?

Please contact our events department with your request: veranstaltungen(at)


Where can I buy tickets for events?

Tickets for our big open-air events such as the 'Feuerblumen und Klassik Open-Air' can be purchased directly at the box offices in Britzer Garten or online.


What advantages do I have with the annual ticket?

With the Annual Pass you can visit the Gardens of the World, the Britzer Garten, the Nature Park Schöneberger Südgelände and the Botanical Folk Park Blankenfelde-Pankow all year round free of charge

In addition to visiting four exceptional parks 365 days a year, the annual ticket offers many other advantages. For example, admission is included in almost all park festivals and you receive reduced prices for our concerts and other major events.

Get your annual ticket


How much does the ride on the park railway cost?

Adults: each complete tour 1 hour 7 €, each station 1,50 €

Children (from 4 years): per complete tour 2,50 €, per station 0,50 €

The entire route covers six kilometers and the journey takes about one hour. If you don't want to sit for that long, you can also get off or get on at any of the five stops located at the park's entrances.

To the park railway


Are so-called speedboats allowed at the model boat harbour?

For the sake of the environment, however, only models without combustion engines and no 'speed boats' are allowed on the lake.


I have lost something - who can I turn to?

Please write a mail to or ask directly at the entrance Sangerhauser Weg.